Privacy Policy

Effective Date: April 23, 2025

At Western Long Stay, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information that you voluntarily provide when you book a suite, contact us, or sign up for our services. This may include:

• Contact Information: Name, email address, phone number

• Booking Details: Payment information, preferred move-in dates, and suite type

• Usage Data: Information about how you interact with our website or services (e.g., IP address, device type)

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and manage bookings and payments

• To provide you with information about our services and promotions

• To communicate with you regarding your reservation or inquiries

• To improve our services and customer experience

• To comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our business, such as payment processors and website hosting services. These providers are obligated to protect your information and use it only for the purposes of providing their services to us.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, please note that no method of electronic storage or transmission is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Request corrections to any inaccuracies in your personal information

• Request the deletion of your personal information, subject to certain legal exceptions

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about how you interact with our website. You can control cookie settings through your browser settings.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

Managed by Western Legacy Group Inc.
admin@westernlongstay.com